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| Tip |
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After successful synchronization, you can proceed to adding channels |
If you don't have a OmniToken
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| Tip |
|---|
After successful synchronization, you can proceed to adding channels |
Add channels
Website
Go to the System designer > Chat configuration > Channels
Click + and select Website
| Note |
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Important! In a situation where a person opens a widget, but does not write anything yet, a chat is created in the system. To ignore this signal, this line is added to the script:
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Viber
Select existing Bot or Create New (follow the link https://beesender.atlassian.net/wiki/spaces/UM/pages/884703295/Viber#Create-Bot-Account )
Copy Token
Go to the Creatio
Go to the System designer > Chat settings > Channels
Click + and select Viber
Fill in the next fields:
Channel name
Token – token from p.3
Chat queue
Active
Click Add
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