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| Tip |
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Answer template added. After refreshing the page, the template will be available for selection in the Communication Agent Panel after page refresh |
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| Info |
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If you want to use multilingual communications, then after adding the template, you will need to add translations of the template into the required languages. |
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Add chat process
1. Go to the workplace Studio and open the section Lookups or go to the section Lookups from the System Designer ⚙️
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