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Tip

Done. After successful installation, proceed to the next step.

Configure

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delivery

Delivery type

There are two delivery types:

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  1. Go to the Recipients tab

  2. On the details Can't be recipients recipients click + select the required contacts

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Positions can be changed manually.

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Create sending messages

Before creating a delivery, study the Configure delivery

  1. Go to the Beesender workplace, to the Outbound section

  2. Click Add

  3. In the window that opens, fill in the required data:

Name

The name of the delivery, set arbitrarily

Delivery category

Choose a category from the list:

  • informational

  • marketing

  • service

Does not affect the type of information sent to the user. The category selection can be used to collect statistics or group mailings into separate categories.

Delivery type

Choose a type from the list:

  • message

  • chatbot

Delivery start type

Choose a type from the list:

  • By command

  • By schedule

Content

Select a content type from the list and fill in the fields on the Content tab corresponding to the selected content type

Delivery schedule

If the launch type is scheduled, fill in the required fields on the Delivery schedule tab and click Add to schedule

Recipients

On the Recipients tab, select the recipients to whom you want to send the delivery

Channels

Select the channels through which the delivery will be sent

Send

If the delivery start type is selected - By command, click the Send button to send the mailing list

Delivery status

In the distribution card, you can see the status of the distribution in the Status field.

Delivery can be in the following statuses:

  • Ready to launch

  • Pending

  • Performed

  • Completed

On the Recipients tab, you can track which of the recipients was delivered / not delivered a message.

Restrictions

The recipient of the delivery can only be a Contact in Creatio who has at least one communication channel on the details of the communication options.

It is also necessary that at least one Beesender chat exists with this recipient.

All chats with the recipient at the time of sending delivery must be closed.