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Filed | Value |
|---|---|
ChatId | [#ChatId#] |
ClientId | [#ClientId#] |
OperatorId | [#OperatorId#] |
Message | The message you want to send |
Button 1 - Button 9 | The text displayed on the button for selecting the client's response to the chatbot. During the dialogue with the chatbot, only those buttons that are filled in are displayed |
Answer | Leave this field blank |
For example, let’s try to create next case:
Chatbot sends contact information (we will use the already configured logic)
Chatbot asked: “Please confirm that the information provided is correct” and show 2 buttons:
Confirm
Decline
If the client clicked Confirm, the bot writes: “Thank you, the information is confirmed”
If the client clicked decline, the bot writes: “Please enter a valid full name” and replaces the full name in the contact card with the information that the client enters
The scheme of this case:
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Follow the next steps to build this case:
Select the element User task
Select Beesender: Button message from the list
Fill in the fields:
ChatId, ClientId, OperatorId
Message: Please confirm that the information provided is correct
Button 1: Confirm
Button 2: Decline
Add element OR
Beesender subprocesses
The Beesender package includes several processes, that can be useful in your chatbot business process.
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