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401 Error during Synchronization
To resolve the Issue: If you are encountering a 401 error during synchronization, it's often necessary to verify the issue may be related to the accuracy of the your login and password in the "Beesender chat configuration" section. It's recommended to re
Solution:
Re-enter the login and password
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in the "Beesender chat configuration" section.
Save the changes to the section.
Attempt to synchronize again to ensure
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that the updated login and password have been properly applied.
404 Error during Synchronization
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If you encounter issue #2, it may indicate an unstable internet connection. Please try again later.
Endless Loading Screen in Beesender Settings Wizard
Issue: If you experience an endless loading screen in the Beesender settings wizard (the window that appears after installing the Beesender package and prompts for your login, password, and token), it may be necessary to compile the system.
Solution:
Navigate to the system designer.
Select Advanced Settings.
Click on Compile on the opened page.
Wait for the compilation process to finish.
Verify that the compilation was successful.
Chatbot Getting Stuck on Beesender: Button message Element
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