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(blue star) End event – use this element as the ending of your process

Create a chatbot process

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  1. Go to the section Process Library and click New Process

  2. Fill in a name of your process and a code

  3. Go to the Parameters tab and create 3 required parameters:

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Let’s try to create the first chatbot message!

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  1. Select the element

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  1. Select Beesender: Text message from the

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  1. User action panel

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  1. Fill in the fields:

Filed

Value

ChatId

Set parameter ChatId

ClientId

Set parameter ClientId

OperatorId

Set parameter OperatorId

Text

Set your message, for example Hello

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As you already know, the Beesender: Text message has the following mandatory parameters:

[#OperatorId#]

Filed

Value

ChatId

[#ChatId#]

ClientId

[#ClientId#]

OperatorId

Text

The message you want to send

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The Beesender: Ask question has the following mandatory parameters:

[#OperatorId#]

Filed

Value

ChatId

[#ChatId#]

ClientId

[#ClientId#]

OperatorId

Message

The message you want to send

Button 1 - Button 9

The text displayed on the button for selecting the client's response to the chatbot. During the dialogue with the chatbot, only those buttons that are filled in are displayed

Answer

Leave this field blank

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