...

About

The Service Bot is , an add-on expansion to the existing Welcome Bot, enhancing it with the following functionalities: the is an advanced customer support tool. It facilitates the creation of support tickets and viewing existing tickets with options for updates and cancellations('Report an Issue', 'Suggest an Idea', 'Leave a Feedback') and allows users to view and manage their tickets with options to supplement or cancel them ('Request Status'). A notable feature includes file attachments at any point in the interaction, ensuring comprehensive case details. This tool is crucial for businesses seeking to enhance customer engagement, transparency, and operational efficiency.

Description of the Service bot

...