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This section walks you through the basics of using the agent panel.
1 –Bind chat client to contact card 2 – Current chat 3 – Chat actions 4 – Message separator 5 – Message status 6 – Pre-clipboard for files 5 7 – Input field expansion 6 – Emoji 7 – Templates 8 8 – Send message button 9 – Current open chat 10 – New unopened chat 11 – Chat put on hold 12 – Knowledge base 13 – Attaching files 9 14 – Knowledge base Templates 10 15 – Send message button Emoji |
To learn more about each feature, please use the following links:
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