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1 Bind chat client to contact card

2 – Link to the current chat card

3 Chat actions

4 Message separator

5 Message status

6 Reason of the transfer chat to current agent ( you can view it in the message separator by clicking on the arrow (blue star))

7 – Pre-clipboard for files

8 – Input field expansion

9 – Send message button

10 – New unopened chat

11 – Chat put on hold

12 – Current open chat

13 Knowledge base

14 Attaching files

15 Templates

16 Emoji

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