Versions Compared

Version Old Version 15 New Version Current
Changes made by

Veronika Sidorovich

Veronika Sidorovich

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

For the WebSite, Custom channel, Facebook, and Instagram comments channels, the (blue star) next to the client's avatar is missing in the operator's communication panel. For the WebSite and Custom channel, it is possible to configure contact linking to the channel with additional development. For the Facebook and Instagram comments channels, this functionality is entirely unavailable due to API limitations.

Unbind contact

...

  1. Select a chat with a contact or start a new chat with a contact

  2. Click (blue star)

  3. Select [Run a process]

  4. Select [Unbind the contact from channel from contact]

  5. Update the page to see the result

...

  1. Select a chat with a contact or start a new chat with a contact

  2. Click (blue star)

  3. Select [Run a process]

  4. Select [Unbind the contact from channel from contact]

  5. Update the page to see the result

...