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Connecting the Facebook wall to Beesender follow next steps. From whether there is already a group on Facebook, the sequence of steps depends. If you already have one, you should follow Add Facebook channel in Creatio. If not, start from Create a group page on Facebook.
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Notice: Only the operator, not the chatbot, can communicate from the Facebook page. |
Create a
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page on Facebook
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Go to the Facebook and select Pages tab
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2. Click Create new Page
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At this step, the adding of Facebook page is finished and, after attaching this channel to an agent, customers can write on your wall on Facebook.
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Notice: Don’t forget to add this channel to the agent (not to a chatbot). |
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