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Install the Beesender Omnichannel application

Install from the file

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  1. Go to Application Hub

  2. Select New application

  3. Select Install from file

  4. Select BeesenderOmnichannel package

  5. Click Install

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If you don't have an OmniToken

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  1. Go to the section Chat Click Actionsettings

  2. Select Synchronizea channel

  3. Fill in the next fields:

    • Account name

    • Phone number

    • Email

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  4. Click Send

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7. Specify the Login and Password of a user with system administrator role in the appropriate fields

8. Click Save

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  1. Click Next

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  1. Click Generate an API Key

  2. Click Ok

  3. Click Save

Tip

After successful synchronization, you can proceed to adding channels

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