The chatbot process is a standard business process created in the process designer Creatio.
The package in which you create a business process must depend on the Beesender package
When creating a chatbot, you will use the following main business process elements:
Start event – use this element as the beginning of your process
Beesender: Text message – use this element to send messages without buttons (for example, greeting, parting, some information, when you don’t expect a response to this message)
Beesender: Button message – use this element to send messages with buttons OR when you want to receive an answer to your question
Exclusive gateway (OR) – Exclusive gateway (OR)
Subprocess – build process using subprocess to increase the speed of the chatbot, and to call ready-made Beesender subprocesses
End event – use this element as the ending of your process
Go to the section Process library and click New Process
Fill in a name of your process and a code
Go to the Parameters tab and create 3 required parameters:
Title | Code | Data type |
|---|---|---|
ChatId | ChatId | Unique identifier |
ClientId | ClientId | Unique identifier |
ClientId | ClientId | Unique identifier |
Beesender subprocesses
The Beesender package includes several processes, that can be useful in your chatbot business process.