Configuring Endpoint and adding Custom Channel
Let’s start with adding a Custom Channel in Creatio.
Go to the System designer > Beesender chat configuration > Channels
Click + and select Custom Channel
To add the custom channel you need to type your Endpoint address, which will receive operator and chat-bot answers from Creatio.
After adding this channel, the system will send a test hook to the specified address. Use received id in API requests.
Test hook format
Name | Description | Data type | Comments |
|---|---|---|---|
id | Channel Id in Creatio | Guid |
|