Chat not working or synchronization error

To troubleshoot issues with chat functionality or synchronization errors, verify the values of the BeesenderOperatorToken and BeesenderOperatorAppId system settings. These settings must correspond with each other and should not have checkmarks (checkboxes) enabled. Ensure that both settings have a token value without spaces at the beginning or end of the token-containing string.

401 Error during Synchronization

To resolve the 401 error during synchronization, it's often necessary to verify the accuracy of the login and password in the "Beesender chat configuration" section. It's recommended to re-enter the login and password, save the changes, and then synchronize again to ensure they're properly updated.