Beesender is an add-on to Creatio that allows you to use chats and chatbots to interact with customers and employees.
What is Beesender?
Beesender is an add-on to Creatio that allows you to use chats and chatbots to interact with customers and employees.
How is Beesender different from the competition?
All communication takes place from the Creatio interface in real-time. The operator uses all sections and functionalities of Creatio, communicating with the client from the side communication panel.
Beesender allows you to create button chatbots using the Creatio business process designer. The bot can show information to the client from Creatio or vice versa, enriching the client profile. In addition, the client can use the chatbot to initiate the launch of business processes.
It is possible to customize hybrid dialogues (bot-operator-bot) with flexible configuration of the chat and routing rules between operators, groups of operators, and chatbots.
Beesender adds instant messengers to the communications in the "Contact Card”. Any user who has a Beesender Agent license can initiate a new chat with a client or continue a previously finished chat.