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Now you need to go to the “Set up Chats" in the system designer and click on the “+” button in the “Channels” details.
A list of all possible channels will appear. You must select “Viber”.
Next, a window will open, in which there are only 3 fields that should be filled in:
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After clicking on the "Add" button, this channel will appear in the channel list. At this channel setup is almost complete.
You just have to remember to add this channel to the operator who will work with it. (Multiple operators can work with the same channel.)
You need to go to the "Operators" tab and click on the "ChangeEdit" button in the menu of the preferred operator (or bot).
Next on the page of the selected operator you need to add a new channel.
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