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Next, fill in all the required fields:
Account Image | An avatar of this channel, that can be chosen by users (the recommended image size is 400 * 400 pixels, otherwise the system will also accept the picture, just stretch it or pick it up). |
Account Name | The name of the channel that will be reflected by the user. |
Uri | Channel identifier (is used to create a link to the channel). |
Category | The category to which this channel belongs (it is necessary to choose a value from the drop-down list). |
Subcategory | Subcategory, which is also selected from the drop-down list. |
Language | The language that will be used for communication in the channel (you must select a value from the list). |
Account Description | Description of the channel account and its activity. |
| Email Address | Email of your channel |
| Location | Current location of your channel |
After filling in all the fields, you should save this account channel.
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Next, a window will open, in which there are only 3 fields that should be filled in:
Channel name | The easiest way to name a channel according to its type (for example, "Telegram" or "Viber", if there are several channels with the same type, you can add a sequence number to each of them). You can give arbitrary names to channels. |
Token | The value that was previously received from Viber. |
Channel weight | Unit of chat weight. This parameter is required to adjust the load on the operator. |
For example: |
Viber has a weight of 2, Telegram - 1 and Skype - 3. - Operator has a weight of 5 |
Thus, Operator can cope with two channels: • Viber and Skype (2+3)=5 • or with Telegram and Skype (1+3)=4 (<5) • or with Viber and Telegram (2+1)=3 (<5) • but not with all of them at the same time 2+1+3=6 (>5) |
After clicking on the "Add" button, this channel will appear in the channel list. At this channel setup is almost complete.
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You need to go to the "Operators" tab and click on the "Edit" button in the menu of the preferred operator (or bot).
Next on the page of the selected operator you need to add a new channel.
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