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Twilio account

How to Create a test Twilio account

1. Go to https://www.twilio.com/try-twilio

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5. Send the code generated by Twilio via WhatsApp from your number to your test account number. If the message is delivered successfully, you will receive a notification in Twilio. As a result, your number will be added to the Sandbox Participants.

How to Add WhatsApp channel to Creatio

1. Go to the System designer > Chat configuration > Channels

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8. Set Webhook to the When a message comes in field

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9. Click Save

How to Register HSM Messages for WhatsApp in Twilio

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To register HSM (Highly Structured Messages) messages for WhatsApp in Twilio, follow these steps:

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