...
If you already have a paid Twilio account, you can skip these instructions and go to "How to add WhatsApp channel to Creatio using Upgraded Twilio account" section.
| Table of Contents |
|---|
Twilio account
How to Create a test Twilio account
1. Go to https://www.twilio.com/try-twilio
...
4. Fill in fields as you see in the screenshot:
...
5. Click Get started with Twilio
After creating your test Twilio account, follow these step-by-step instructions below to proceed
...
How to add WhatsApp channel to Creatio using Twilio Sandbox
1. Log in to Creatio by the user with the Beesender Chat Master license.
2. Go to the System Designer and open the Beesender Chat Configuration section.
3. On the Channels tab, click + and select WhatsApp.
...
4. Enter a name for the channel (e.g., WhatsApp) in the Channel name field
5. Copy the Webhook in the last field.
6. Go to your Twilio account and log in.
| Panel | ||
|---|---|---|
| ||
Messaging, then select Senders and click on WhatsApp Senders.
WhatsApp Senders section, find the table with your WhatsApp number and click on it.
10. Scroll down and click Update WhatsApp Sender. |
11. Click on My first Twilio account. On the Account Info tab you'll see three fields:
Account SID
Auth Token
My Twilio phone number
...
12. Copy the Account SID value from this page and paste it into the Twilio AccountSid field in Creatio.
13. Copy the Auth Token value from the Twilio page and paste it into the Twilio AuthToken field in Creatio.
14. Copy the My Twilio phone number value from the Twilio page and paste it into the Phone Number field in Creatio in the format: "whatsapp:+12345678910".
15. Enter the chat weight.
16. Click Add.
| Tip |
|---|
That's it! You have successfully added the WhatsApp channel to Creatio using an Upgraded Twilio account. |
1. Copy and save Account SID and Auth Token from your Account info
...
8. Set Webhook to the When a message comes in field
...
9. Click Save
...
How to add WhatsApp channel to Creatio using Upgraded Twilio account
...