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Fields name

How to fill in

1

Channel name

Value at your discretion

2

Phone Number

Your Twilio account number

It can be taken from Messaging –> Settings –> WhatsApp Sandbox Settings. Enter in the field in the format: whatsapp:+PhoneNumber

3

Twilio AccountSid

Fill in Account SID from Twilio :

  • step 1 (sandbox)

  • step N (Upgraded Twilio account)

4

Twilio AuthToken

Fill in AuthToken from Twilio :

  • step 1 (sandbox)

  • step N (Upgraded Twilio account)

5

Chat weight

Channel weight, value at your discretion

6

Webhook

Filled automatically, the value is required in Twilio account. Copy it and save

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