Page Comparison

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4. Enter a name for the channel (e.g., WhatsApp) in the Channel name field

5. Copy the Webhook in from the last Webhook field.

6. Go to your Twilio account and log in.

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8. On the Sandbox settings tab, paste the webhook from Creatio into the When a message comes in field.

9. Click Save.

10. Copy the Status Webhook in the last field.

11. Paste the Status Webhook from Creatio into the Status callback URL field.

12. Click Save.

13. Copy the WhatsApp number from the Sandbox Participants and paste it into the Phone Number field in Creatio.

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11. Copy the code generated by Twilio via WhatsApp from your number to your test account number. If the message is delivered successfully, you will receive a notification in Twilio. As a result, your number will be added to the Sandbox Participants.12. 14. Click on My first Twilio account. On the Account Info tab you'll see three fields:

• Account SID

• Auth Token

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1315. Copy the Account SID value from this page and paste it into the Twilio AccountSid field in Creatio.

1416. Copy the Auth Token value from the Twilio page and paste it into the Twilio AuthToken field in Creatio.

1517. Copy the My Twilio phone number value from the Twilio page and paste it into the Phone Number field in Creatio in the format: "whatsapp:+14155238886".

1618. Enter the chat weight.

1719. Click Add.

Copy the code generated by Twilio via WhatsApp from your number to your test account number. If the message is delivered successfully, you will receive a notification in Twilio. As a result, your number will be added to the Sandbox Participants.

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