Let’s start with adding a custom channel in Creatio (pic. 1)
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To add the custom channel you need to type your Endpoint address, which will recieve receive operator and chat-bot answers from Creatio.
After adding this channel, the system will send a test hook to the specified address. Use recieved received id in API requests.
Test hook format
Name | Description | Data type | Comments |
|---|---|---|---|
id | Channel id in Creatio | Guid |