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To connect Skype, you need to create and configure a Microsoft account. |
Create a Microsoft account
1. Create a Microsoft account to get access to Azure (if you don't have one). You can create account here: https://azure.microsoft.com/en-us/free/ . One of the steps during registration is to choose your payment method, so choose Pay-As-You-Go. In this case you will pay only for using paid services. Bot creating according for this scenario is free.
2. Log in with your account in Azure.
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3. Choose "Create a resource" - "AI + Machine Learning" - Choose Show "All options" and find "Bot Channels Registration" - "Create".
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4. After choosing "Create", "Bot Channels Registration" window appears where you should fill in the information fields:
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You can get "Messaging endpoint" during channel creation in Creatio.
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Add Skype channel to Creatio
Steps to create channel in Creatio:
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Open “Beesender chat configuration" in the system designer.
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In the “Channels” tab click on the “+” button in the “Channels” details.
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A list of all possible channels will appear. You need to select “Skype” channel.
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The add Skype channel window opens. There are 6 fields that should be filled in (Channel link field is not required):
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The “Channel name” is up to you.
Now you need to get your ApplId and AppPassword of created Bot.
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A new window appears, where you probably need to log in again. After entering password you will see application managing window.
To get AppPassword press "Generate New Password". Save this password.
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Next, add bot to the Skype channel in Azure and press "Save". New channel will be created.
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Choose "Skype" blue button to get your bot link.
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Use your AppId and AppSecret in Creatio during adding Skype channel, channel weight and press "Add" button.