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What can be used as a channel?

  • social media business page

  • messenger business account

  • bot in messengers

  • website widget

  • widget on a portal

  • widget in a mobile app

Add channel

  1. Go to the ⚙️ System Designer

  2. Click Beesender Chat Configuration in the Import and Integration section

  3. On the channels tab, click ➕ and select the desired channel

  4. Fill in all the fields in the window that appears and click Add

After adding a channel, add agents, who will receive chats from this channel

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Adding a channel is shown on the example of Telegram. Detailed instructions for adding other types of channels can be found below.

Instructions for adding channels of all available types

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