What can be used as a channel?
social media business page
messenger business account
bot in messengers
website widget
widget on a portal
widget in a mobile app
Add channel
Go to the ⚙️ System Designer
Click Beesender Chat Configuration in the Import and Integration section
On the channels tab, click ➕ and select the desired channel
Fill in all the fields in the window that appears and click Add
After adding a channel, add agents, who will receive chats from this channel
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Adding a channel is shown on the example of Telegram. Detailed instructions for adding other types of channels can be found below.