Let’s start with adding a custom channel in Creatio (pic. 1)
Picture 1. Adding channel to Creatio system
To add the custom channel you need to type your Endpoint address, which will recieve operator and chat-bot answers from Creatio.
After adding this channel, the system will send test hook to the specified address. Use recieved id in API requests.
Test hook format
Name | Description | Data type | Comments |
id | Channel id in Creatio | Guid |