Beesender Configuration
Go to System designer
Click Beesender Chat Configuration at the Import and Integration section
In the window that opens, at Step 1, fill in the following fields:
Secret key – is your personal token that you can get from your manager or Beesender.
Login – User login with system administrator rights
Password – User password with system administrator rights
Click Next
at Step 1, set chekboxes or leave it emrty:
Description of configuration options
Field | Description |
|---|---|
Name | Beesender. Read-only |
Login | User login with system administrator rights |
Password | User password with system administrator rights |
Close chats without messages | Set the checkbox if you want chats to be automatically closed if there are no client messages after the time specified in the Time for closing chat after last message (minutes) field |
Time for closing chat after last message (minutes) | Specify the time in minutes after which chats will be automatically closed if there are no client messages, if the Close chats without messages checkbox is checked |
Transfer chats without operator answer | |
Time for changing operator (minutes) |