Connecting the Facebook wall to Beesender follow next steps. From whether there is already a group on Facebook, the sequence of steps depends. If you already have one, you should follow Step 2: Add a Facebook channel to the system. If not, start from Step 1.
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Notice: Only the operator, not the chatbot, can communicate from the Facebook page. |
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1. Create a group on Facebook.
In order to create a new group on Facebook, click on the “Create a page”.
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Select the preferred category in opened window.
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Then you should enter the Page Name (1) and select the category of the company's field of activity (Category) from the list (2) and click the “Continue” button.
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After that, your company’s page will be created where you can change basic information and add image.
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Step 2. Adding a Facebook channel to the system. You should go to the section “Setting up chats” in the system. In the “Channels” tab, click on “+”.
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Select Facebook in opened window.
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Click “Continue with Facebook”.
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Select the necessary group from the list provided (1) and click the “Attach page” (2).
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Fill in fields “Channel name” and “Channel weight, unit” (this parameter shows operators load).
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At this step, the adding of Facebook Messenger is finished and, after attaching this channel to the bot or operator, customers can write on your wall on Facebook.
Notice: Don’t forget to add this channel to the operator (not to a chatbot).