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Preparatory stage. The Creatio system to which you plan to connect Facebook must have the current Beesender package installed. You can install Beesender from the Creatio marketplace by following this link. |
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Connecting the Facebook wall to Beesender follow next steps. From whether there is already a group on Facebook, the sequence of steps depends. If you already have one, you should follow Add Facebook channel in Creatio. If not, start from Create a group page on Facebook.
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Notice: Only the operator, not the chatbot, can communicate from the Facebook page. |
Create a
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page on Facebook
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Go to the Facebook and select
Pages tab
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2. Click Create new Page
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At this step, the adding of Facebook page is finished and, after attaching this channel to an agent, customers can write on your wall on Facebook.
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Notice: Don’t forget to add this channel to the agent (not to a chatbot). |
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