Connecting the Facebook wall to Beesender follow next steps. From whether there is already a group on Facebook, the sequence of steps depends. If you already have one, you should follow Step 2: Add a Facebook channel to the system. If not, start from Step 1.
Notice: Only the operator, not the chatbot, can communicate from the Facebook page.
Step 1. Create a group on Facebook.
In order to create a new group on Facebook, click on the “Create a page”.
Select the preferred category in opened window.
Then you should enter the Page Name (1) and select the category of the company's field of activity (Category) from the list (2) and click the “Continue” button.
After that, your company’s page will be created where you can change basic information and add image.
Step 2. Adding a Facebook channel to the system. You should go to the section “Setting up chats” in the system. In the “Channels” tab, click on “+”.
Select Facebook in opened window.
Click “Continue with Facebook”.
Select the necessary group from the list provided (1) and click the “Attach page” (2).
Fill in fields “Channel name” and “Channel weight, unit” (this parameter shows operators load).
At this step, the adding of Facebook Messenger is finished and, after attaching this channel to the bot or operator, customers can write on your wall on Facebook.
Notice: Don’t forget to add this channel to the operator (not to a chatbot).