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In the Beesender workplace there is a Beesender chats section. This section is a list of all chats.

There are 4 buttons in the section header:

  1. List

  2. Dashboards

  3. Beesender chat configuration

  4. Communication panel (This button is only available if the current user is an agent)

By default, the Beesender chats section displays the following columns:

  1. Created on

  2. Name

  3. Contact’s channel name

  4. Agent

  5. Channel

  6. Closed

  7. Type

  8. Category

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