MS Teams
Create a Bot in Microsoft Azure
Create a Microsoft account to access Azure if you don't have one. You can do this by following the link: https://azure.microsoft.com/en-us/free/
When registering, the portal will ask you to link your plastic card. This has to be done. Select Pay-As-You-Go subscription. The money will be taken from the card only in case of using paid features of the portal. Creating a bot in this scenario is a free feature.
Log in to Azure using your account.
Click on your profile icon and select "Azure Portal".
The home page should open:
Add the bot to the portal. To do this, select "Create resource" from the side menu.
In the search box, write Azure Bot and press Enter.
Select Azure Bot from the list. The bot page should open.
Press the "Create" button .
The bot creation page will open. Enter the following values:
Bot handle - Unique identifier. Once the bot is created you will be able to choose a display name for it other than the descriptor in the "Parameters" column
Subscription - Your subscription created during registration
Resource group - Create a new group with any name
Pricing tier - Change plan and select "F0 Free".
Type of App - Multi-client
Creation type - Create new Microsoft application ID
Press the "Check and create" button .
The check page will open:
Press the "Create" button. Deployment will start.
After successful deployment, press the "Go to resource" button:
On the page that opens to your bot, go to "Configuration".
In the "Configuration" page, enter the "Message endpoint" (taken from Creatio).
Leave the "Enable Streaming Endpoint" checkbox unchecked.
Add Teams channel to Creatio
Go to System Designer → Beesender Chat Configuration → Channels tab.
Click + next to the Channels detail.
Select Teams.
Get the messaging endpoint (Webhook) address in Creatio:
Now you need to find out the AppId and AppPasword of the created bot.
The Microsoft App ID - is your AppId for the channel connection.
To obtain the AppPasword, press the "Manage" button next to the Microsoft App ID.
A window will open in which you may have to log in again. Once you have successfully entered your password, the "Certificates and secrets" window will open. To retrieve the AppPassword, click on "New client secret". Its value must be saved on your computer so that the bot can be used again.
The next step is to add the bot to the MS Teams channel on Azure.
To do this, go to the "Channels" tab and select Microsoft Teams from the list
Accept the user agreement
Select the commercial version of Microsoft Teams
Click "Apply"
Enter AppId and AppSecret in Creatio when adding MS Teams channel. Enter name, weight, press Add button.
To open your bot in Teams press the "Open in Teams" button in the "Channels" section